Shipping policy

Where we ship

We ship anywhere in South Africa.

Cost

Shipping is free on every order, with no minimum spend.

Tracking

When your order leaves the warehouse you receive an email with the tracking number. You can also check it on our track my order page.

Wrong address or failed delivery

Please check that your address, postal code and phone number are correct before you confirm your purchase. If the parcel comes back to us because the address was wrong or because nobody was there on repeated attempts, we can send it again with the second delivery at your cost, or refund you less the logistics costs.

Problems with your parcel

If the tracking stops updating, or you have any question about your parcel, write to us from the Contact page with your order number and we will open a query with the courier.