Terms and conditions
1. Who we are
This site is operated by Essencia. [PENDING: registered company name, registered address and company registration number.] Contact: through our contact form.
2. Scope
These terms govern access to, browsing of and purchases made on tryessencia.com. By placing an order you accept them in full.
3. Products
The products we sell are food supplements and cosmetic products. They are not medicines, they are not intended to diagnose, treat, cure or prevent any disease, and they do not replace medical treatment or professional advice. A food supplement is not a substitute for a varied, balanced diet and a healthy lifestyle. Results vary from person to person. Stop use if persistent irritation or discomfort appears. Consult a healthcare professional if you are pregnant, breastfeeding, taking medication or living with a medical condition.
4. Prices and payment
Prices are shown in South African rand (ZAR) and include applicable taxes. We may change prices at any time; the price that applies is the one in force when you confirm your order. Payment is processed through the secure gateways enabled at checkout.
5. Orders
Your order is confirmed when you receive the confirmation email. We may cancel an order if we detect an obvious pricing error, a stock shortage or signs of fraud; in that case we refund you in full.
6. Shipping
Governed by our shipping policy.
7. Returns
Governed by our returns and refunds policy.
8. Intellectual property
The text, images, trade marks and other content on this site belong to Essencia or are used with permission. They may not be reproduced without prior written consent.
9. Liability
We are not liable for use of the product other than as stated on the label and on this site, nor for damage arising from causes outside our control. Nothing in these terms excludes liability that cannot lawfully be excluded.
10. Governing law
These terms are governed by South African law, and nothing in them limits your rights under the Consumer Protection Act 68 of 2008.